Citizens Affairs Unit

It is an administrative unit linked to the Dean’s Office that is concerned with citizens’ affairs in receiving their requests and suggestions

Everything related to their affairs depends on cooperation between all citizens and the Deanship of the College.

Unit objectives:-

1. She represents the face of the college and the Dean regarding citizens’ affairs
2. Providing the best facilities and services to citizens because the unit cares about citizens’ affairs and requests
3. Contact and communication with state institutions in general
4. It is considered a state of civilization in civilized societies and institutional states

 The unit's working mechanism:

1. The Citizens Affairs Unit undertakes the task of communicating between the citizen and the various departments, divisions and units of the college, in an effort to overcome the difficulties that he may encounter during his college review with the aim of completing his treatment.
   
2. Direct supervision and organization of interviews with the Dean.
   
3. Receiving the citizen, listening to him, and directing him to the correct destination to review the relevant department or receive his request or complaint to express his opinion and prepare the form to be presented before the attention of the Dean of the College.
   
4. Informing the citizen about the action taken regarding his request or complaint by phone, email, or by reviewing the citizen affairs unit.
   
5. The response of the Citizens Division at the university regarding the books referred to us and a statement of opinion about it.
   
6. Receiving citizens’ requests via the unit’s e-mail and responding to their requests, either by referring them to the competent authority or submitting them to the responsible persons.
   
7. Publish the procedures taken regarding citizens’ requests on the Citizens Affairs Unit’s e-mail.
   
8. Answering reviewers’ inquiries as far as the matter relates to the college and directing the rest of the departments

Mechanism for submitting the application:-

1. Write the application in a clear, specific and understandable manner, taking into account specifying the subject and title of the application
   
2. Write the applicant’s full name, place of work, phone number, and email so that we can answer him
   
3. Contact is made through the unit’s phone numbers. During official working hours, requests that do not carry the clear name and phone number will be ignored.

Unit email:-

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Unit phone number:-

07705746611